1. Introduction

The SILCTN Mobile App (“App”) is operated by the Statewide Independent Living Council of Tennessee (SILC TN), a 501(c)(3) nonprofit organization committed to promoting the philosophy of Independent Living (IL) and expanding IL services across Tennessee. By downloading and using our App, you agree to the terms of this policy.

2. Purpose

This App is designed to:

• Provide information about SILC TN’s programs and services.
• Enable users to access training resources, event information, and policy updates.
• Facilitate communication between SILC TN, Centers for Independent Living, stakeholders, and individuals with disabilities.

3. Information We Collect

We may collect the following types of information:

• Personal Information : Name, email address, phone number (only when voluntarily submitted).
• Usage Data : App interactions, navigation patterns, device type, and operating system.
• Location Data : If enabled by the user, to tailor services based on geographic needs.

4. How We Use Your Information

We use the collected information to:

• Enhance user experience and improve app functionality.
• Communicate with users about events, surveys, or advocacy opportunities.
• Maintain security and prevent misuse of the app.

We do not sell or share your personal information with third parties for marketing purposes.

5. Accessibility Commitment

SILC TN is dedicated to digital accessibility. Our App incorporates inclusive design to ensure usability for people with diverse disabilities. We continuously work to improve accessibility features in accordance with WCAG standards.

6. Data Security

We employ reasonable administrative and technical safeguards to protect the data collected through the App. However, no digital platform is completely secure. Users should take standard precautions to protect their devices and personal data.

7. User Responsibilities

By using the App, you agree to:

• Provide accurate and truthful information.
• Use the App for lawful and appropriate purposes.
• Refrain from attempting to access restricted areas or interfere with the operation of the App.

8. External Links

The App may contain links to external websites, including partner organizations and government agencies. SILC TN is not responsible for the content or privacy practices of these sites.

9. Changes to the Policy

We reserve the right to update this policy at any time. Changes will be posted in the App and on https://silctn.org. Continued use of the App after updates constitutes acceptance of the new policy.

10. Contact Us

If you have questions or concerns regarding this policy or the SILCTN Mobile App, please contact us:

Statewide Independent Living Council of Tennessee (SILC TN)

Website: https://silctn.org